Teknon Service Department
The Teknon experience doesn’t stop at installation. Teknon Support Services provides customers with one point of contact for their network cabling and electrical needs.
Our ongoing response and managed support services are end-user focused, allowing customers the ability to mold a plan specific to their business needs.
- Quick Response: Teknon will work directly with each client to set up timely service visits.
- Technical Skills: Our team of technicians are experts who constantly collaborate, bringing our collective knowledge to your job sites.
Service Solution Options
Teknon offers both reactive support services and proactive managed services. With our dedicated service team, you can have peace of mind knowing that any issues with your network cabling or electrical solutions will be promptly and effectively resolved. We are committed to providing top-notch support to ensure your technology infrastructure operates seamlessly, enabling you to focus on your core business objective.
Teknon SUPPORT SERVICES
- Provides standard or accelerated response time to reactive issues that arise with systems
- Provides clients with proactive, preventive maintenance checks
- Covers moves, adds and changes (MAC) needs
Teknon MANAGED SERVICES
- Provides the ability to have FT or PT on-site support from a highly qualified specialist to engage as if they are your own staff
- Offers remote monitoring capabilities of systems Live end-user support in real time via video conference
- Delivers ongoing end-user training capabilities Consistent remote support for companies with multiple locations
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